Reference

Know the Rules Before You Open Your Account

These terms set out what you agree to when you use kudaapi69, including how your account works, how payments are handled through DANA, OVO, and GoPay, and what happens if something goes wrong.

Account Use RulesDANA, OVO, GoPay Payment TermsEligibility by Local LawAccount Security ObligationsDispute Resolution Path
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kudaapi69 Know the Rules Before You Open Your Account
HOW WE HANDLE THIS

How kudaapi69 Applies These Terms Fairly

We enforce these terms consistently across all accounts — whether you deposit via DANA in Bekasi or access the lobby on mobile from anywhere else in Indonesia. Our process is straightforward: accounts are verified at registration, wallets are checked at withdrawal, and any flagged transaction is reviewed before funds move. You can request a review of any decision by contacting support in writing.

Payment Verification Every withdrawal is cross-checked against the wallet name on your account. DANA, OVO, and GoPay transfers are only released to the account holder of record.
Account Security We use session-level security on all account access. If we detect unusual login behaviour, your account may be temporarily locked pending your confirmation via OTP.
Data Retention Account and transaction records are retained as required by the platform's operational obligations. You may request a summary of your own records by contacting support in writing.
Terms Change Notice When we update these terms, the revised version goes live on this page with the update noted. No retroactive changes are applied to completed transactions.
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms is unclear — whether it is about your wallet verification, a payment hold, or an account restriction — our support team can walk you through it. Reach out through the channels below and describe your situation; we will respond with the specific clause that applies and what steps follow.

Team online

Live Chat

Open the chat widget from any page. Describe your terms or account question and our team will point you to the relevant clause and next step.

Email Support

Send a detailed message to our support address for account-specific terms queries. Include your registered wallet type — DANA, OVO, or GoPay — for faster handling.

Account Help Centre

Access the help section from your account dashboard. It lists common terms questions around payments, identity verification, and account status in one place.

Common Questions About These Terms

These are the questions we get most often about account rules, payment terms, and what happens when something does not go as expected. Each answer refers to the specific part of these terms that applies.

No. All deposits must come from a wallet registered in your own name. Third-party wallet funding breaches our payment terms and may result in the deposit being held or returned.

We will put the withdrawal on hold and ask you to verify ownership. Submit your identity document through support chat and we will review the case before releasing funds.

Yes, terms can change. We post the updated version on this page. If you keep using your account after a change goes live, that counts as acceptance under our terms.

No. One account per person is allowed under these terms. Duplicate accounts are subject to closure, and any balance in a secondary account may be voided without notice.

Contact support in writing via email or live chat. Describe the decision you are disputing and the clause you believe applies. We will review and respond with the relevant terms outcome.

Yes. Access to certain game categories or features depends on local law and is available only in eligible regions. Where a restriction applies, it reflects a compliance requirement, not a service issue.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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